Services

Three ways we help health tech teams ship.

Product strategy and product development grounded in regulated health products, and a lean, AI-assisted way of building that we proved on our own work first.

Service 01

Product Management & Strategy

We help health tech teams decide what to build and why, then get marketing, regulatory, quality, clinical, and engineering teams behind the plan.

  • Product strategy and roadmaps

    A strategy and roadmap leadership can fund and engineering can deliver.

  • User and market research

    Interviews with patients, clinicians, and buyers, plus competitive and market landscape work.

  • Business cases and positioning

    The case for a new product or platform, written for the people who approve the budget.

  • Requirements and product definition

    Product requirements, user stories, and acceptance criteria that hold up in a regulated environment.

Service 02

Product Development & Engineering Management

We lead the build, from the first requirement to launch, inside the constraints of medical device, EMR, and clinical research environments.

  • New product delivery, 0 to 1

    Concept through design, build, and launch, with the cross-functional alignment a regulated launch needs.

  • Engineering management

    Leading or rebuilding engineering teams, including global and vendor teams, with a clear process and a predictable delivery cadence.

  • Vendor selection

    Choosing and onboarding engineering partners, from the buyer's side of the table.

  • Regulated delivery

    Traceability and documentation that hold up under FDA, EU MDR, ISO 13485, HIPAA, GDPR, and GxP.

Domain expertise

Where we have shipped before.

Medical Device

Software as a Medical Device, connected devices, and companion apps, built inside design controls.

  • SaMD
  • ISO 13485
  • 21 CFR Part 820
  • EU MDR

Digital Health

Patient and clinician apps, digital therapeutics, and app-prescribing programs that reach real users at scale.

  • DTx
  • ePRO
  • Patient engagement

Electronic Medical Records

Apps that live inside the clinical workflow, including SMART on FHIR launches in Epic.

  • SMART on FHIR
  • HL7 FHIR
  • Epic

Real-World Data

Real-world data platforms, NLP pipelines, and evidence generation from clinical and claims data.

  • RWD / RWE
  • OMOP
  • NLP

Clinical Trials

Trial technology from EDC integration to patient recruitment and eligibility matching.

  • EDC
  • CDISC ODM
  • Eligibility matching

Service 03

Lean AI Delivery

An AI-assisted software lifecycle, set up so every model call earns its cost.

The problem

Most teams adopted AI tools one person at a time. On our own build we measured where the tokens went: over 99% were agents re-reading context, and under 1% were spent writing anything. Cost grows with how many turns an agent takes and how much it re-reads each turn, not with how much it produces. Most teams can't see that, so they can't fix it.

  • Clear lanes for AI agents

    Product, design, engineering, and project management each get their own agent and scope, so one lane's output is the next lane's input instead of a duplicate. Each lane owns its own files and its own queue. Work that crosses a lane goes through a ticket, not a side conversation.

  • One shared project context

    A versioned coordination file that every agent and person reads before working, with ownership rules so nobody overwrites another lane. Kept short on purpose, because every agent re-reads it on every turn.

  • One session per task

    Agents self-restart fresh for each task instead of running all week, which keeps the context they re-read small.

  • Requirements before code

    Specifications and acceptance criteria are agreed before anything is built, so agents don't build the wrong thing and then rebuild it.

  • Decision records

    Architecture and design decisions are logged once, so agents stop reopening them.

  • Evidence gates

    Human-in-the-loop review gates at each stage, with the traceability regulated teams need.

  • Rules enforced, not just written

    Where a written rule didn't hold, we enforce it in the tooling: guards that stop agents from sweeping each other's work into a commit, discarding shared changes, or starting runaway sessions.

  • Cost per point delivered

    A baseline of where your AI spend goes today and the right model for each kind of task. Every sprint has a baseline of tokens used against story points shipped, so you can see whether a process change made delivery cheaper.

  1. Assess

    Map the AI tools in use across your lifecycle, who uses them, and what they cost.

  2. Design

    Define agent lanes, the shared context, decision records, and review gates for your team.

  3. Pilot

    Run it on one product team and measure output against spend.

  4. Hand over

    Document the playbook and train your leads to run and extend it.

Proven on our own work. StudyMatcher is built this way: six AI agent lanes, one human approver and weekly sprints, all tracked in GitHub issues, with token use measured against points delivered every sprint.

How we engage

Pick the shape that fits the problem.

Fractional leader

Part-time product or engineering leadership embedded in your team for an extended period.

Defined engagement

A scoped project with a clear deliverable, such as a product strategy, a requirements set, or a vendor selection.

Advisory

A standing working session with your leadership team to pressure-test plans and decisions.

Start a conversation

Tell us what you are building.

Where the product is today, where it needs to go, and what is in the way. Michael replies personally.